
TL;DR
Multi-location search UX is a specialized problem that most Dublin agencies aren’t equipped to solve. It requires integrated map and list views, faceted filtering, real-time availability, booking flows, and location-level SEO architecture, all working together. This guide profiles seven Dublin agencies with relevant credentials, explains what to look for, and breaks down the technical decisions that separate a good location finder from a great one. CSM Agency leads the list with proven Algolia + Mapbox implementations for multi-location clients.
Why Multi-Location Search UX Is a Problem Worth Solving Properly
If you run a healthcare network with 70 clinics, a serviced office brand with 30 locations, or a hospitality group spanning multiple cities, your website has a job that most agency websites never have to do: help someone find the right place, confirm it offers what they need, and convert them, all in under a minute.
Standard web design doesn’t cut it. A “Contact Us” page with a list of addresses is not a search experience. A Google Maps embed with pins is not a filtering system. And a location page that copies the same paragraph with a different city name swapped in is, as practitioners on Reddit consistently warn, a fast way to harm UX and risk Google penalties.
The numbers make the case clearly. 46% of all Google searches carry local intent, and 80% of those convert. Localized location pages boost rankings by 107% compared to generic pages. And 78% of mobile local searches lead to a purchase within 24 hours. If your multi-location site makes it hard for users to find, filter, and act on the right location, you’re leaving measurable revenue on the table.
This is exactly why the search for the best agencies for multi-location search UX in Dublin keeps growing. Businesses need partners who understand not just design, but the intersection of search technology, conversion architecture, and local SEO.
Explore CSM’s website strategy and UX design to see how this kind of work comes together in practice.
At-a-Glance Comparison: 7 Dublin Agencies for Multi-Location Search UX
Agency | Best For | Multi-Location Evidence | SEO Capability | Key Sectors | Approx. Project Budget | Offices |
|---|---|---|---|---|---|---|
CSM Agency | Integrated search UX + SEO + brand strategy | Algolia + Mapbox build (Pembr), 70+ clinic architecture (Centric Health) | Full (technical, content, AI search) | Healthcare, property, hospitality, B2B | €20K–€100K+ | Dublin |
Kooba | Enterprise/public-sector platforms | Healthcare portfolio (Bon Secours, St Vincent’s) | Limited/partnered | Healthcare, public sector, pharma | €50K–€150K+ | Dublin, London, Berlin |
Frontend.com | UX research for complex systems | Product UX for healthcare/medtech | No (pure UX consultancy) | Medical devices, finance, software | €30K–€100K+ | Dublin |
Arekibo | Public-sector/enterprise platforms | 23 years of enterprise builds | Analytics strategy | Public sector, financial services, healthcare | €30K–€100K+ | Dublin |
Each&Other | Deep UX research before build | 20 years of UX consultancy | No | Cross-sector | €20K–€80K+ | Dublin |
Friday | Combined UX + digital marketing | Award-winning digital campaigns | Yes (SEO, PPC, AI audits) | Cross-sector | €15K–€60K+ | Dublin |
WONDR | Innovation-led UX with AI | Global brand projects | Limited | International brands, tech | €30K–€100K+ | Dublin (global delivery) |
Pricing estimates based on Dublin agency ranges reported by directories: €5K–€20K for startups, €20K–€100K for mid-market, and €100K+ for enterprise. Hourly rates for Dublin UX agencies typically fall between €90 and €160.
What Multi-Location Search UX Actually Involves
Before evaluating agencies, it helps to understand the scope of the problem. “Multi-location search UX” isn’t one feature. It’s a system of interconnected design decisions, technology choices, and SEO requirements.
Map and List Hybrid Views
Users approach location search in two distinct ways. Some want to scan a map and mentally filter by geography. Others prefer a list they can skim for specific details like services, hours, or ratings. The best multi-location interfaces offer both, letting users toggle between views without losing context.
As UX research from the Nielsen Norman Group shows, a map view helps users mentally filter by location, while a list view lets users skim other characteristics. The choice of which view to prioritize depends on how much geography matters to the user’s decision. For a healthcare network, distance might be primary. For a coworking space, amenities might matter more.
Faceted Filtering
This is where most location finders fall apart. Real multi-location search needs filters for services offered, opening hours, amenities, distance radius, availability, and sometimes more. A UX Collective analysis puts it well: filters should be modelled after how someone would actually ask a shop assistant for help. The language in the filter should mirror the language real users think in.
Common mistakes include hiding active filters on mobile (users forget what they’ve selected) and using internal jargon instead of customer language in filter labels.
Real-Time Availability and Booking Integration
For healthcare, hospitality, and workspace businesses, the location finder isn’t just informational. It needs to connect to live calendars, show real-time availability, and funnel users into booking flows. Businesses with online booking options see an average 27% increase in annual revenue, and offering 24/7 booking increases total bookings by 37%.
Mobile-First Considerations
Travel and booking applications like Airbnb use full-screen filter modes because users are making detailed, specific selections. This pattern applies directly to multi-location search. On mobile, the search bar needs to stay accessible, filters need dedicated screen real estate, and click-to-call must be one tap away.
Structured Data and AI Search Readiness
Every location page needs LocalBusiness schema, FAQ schema where appropriate, and structured data validated through Google’s Rich Results Test. This matters more than ever: 45% of consumers used ChatGPT to find local businesses in January 2026, up from just 6% in January 2025. If your location pages aren’t machine-readable, you’re invisible to an accelerating discovery channel.
How to Evaluate an Agency for Multi-Location Search UX
Not every capable UX agency can handle this work. Here’s what to check before shortlisting:
Have they built search UX with tools like Algolia, Mapbox, or equivalent? Multi-location search requires purpose-built technology. Algolia processes latitude and longitude coordinates alongside search queries to deliver proximity-based results in milliseconds across millions of records. If an agency has only used basic WordPress plugins for location pages, they’ll struggle with anything beyond 10 locations.
Do they connect UX to commercial KPIs? A finding from Bricx Labs’ agency benchmarking study captures a common frustration: most design agencies don’t understand key metrics like signups, churn, or conversions, and their designs look good but rarely make a noticeable commercial impact. The right agency ties location search performance to bookings, enquiries, and revenue.
Do they handle both front-end UX and SEO architecture? Multi-location sites need subfolder structures (not subdomains), unique content per location, and consistent NAP data. Practitioners on Reddit are emphatic: keep location pages on the main domain with subfolders to consolidate authority. Duplicate and inconsistent data drives 50% of all local search ranking issues. If your UX agency hands off the SEO to someone else, the two sides will inevitably conflict.
For agencies that approach this with a diagnostic-first methodology, the process starts with identifying bottlenecks before jumping to design or development, which prevents expensive rework later.
Do they have case studies in multi-location sectors? Healthcare, property, hospitality, and retail chains each have distinct UX requirements. Ask for proof, not promises.
The 7 Best Agencies for Multi-Location Search UX in Dublin
1. CSM Agency

Best for: Multi-location businesses needing integrated search UX, SEO, and brand strategy as a unified system.
CSM Agency is a Dublin-based strategic branding, website, and SEO consultancy that specializes in building commercial foundations for ambitious businesses. What sets CSM apart in the multi-location search UX space is that they’ve actually built it, with specific tools and measurable outcomes.
Key features:
Built Algolia + Mapbox integrated search for Pembr, Dublin’s premium private office provider, with dynamic availability tied to staff calendars and a booking flow that replaced manual processes. See the Pembr case study for the full technical breakdown.
Redesigned booking journeys across 70+ clinics for Centric Health, Ireland’s largest GP network, tackling complex persona mapping, advanced search, and CMS-integrated builds that enabled online doctor appointments.
Reduced OTA dependence for Aeria Apartments by building direct booking infrastructure, data capture systems, and automated email flows, generating £32K in direct bookings in a single month.
Diagnostic-first approach that identifies commercial bottlenecks before execution, connecting brand strategy, website UX, and SEO as parts of one growth system.
Full SEO capability including technical SEO, content strategy, structured data, and AI search optimization, built alongside the UX rather than bolted on afterward.
Revenue-connected reporting that ties organic traffic to pipeline and commercial outcomes, not vanity metrics.
Pricing: Mid-market project budgets, typically €20K–€100K+. Free 30-minute consultation available.
Tradeoffs:
Diagnostic-first approach means the engagement takes longer before visible design work begins. This is intentional (it prevents wasted spend) but can feel slower for teams wanting to jump straight to wireframes.
Smaller team than enterprise-scale agencies, so capacity is limited. Better suited to clients who value senior, hands-on attention over large account teams.
Focused on B2B, healthcare, property, and regulated sectors. Less proven for pure consumer retail at high volume.
Real-world evidence: The Pembr project is particularly instructive. Algolia enables searching in multiple sources simultaneously: one targeting the Algolia index so users can search by name or city, and another targeting the Mapbox Geocoding API so users can search for any available location or point of interest. This dual-source architecture is exactly what complex multi-location search demands.
Book a free consultation with CSM
2. Kooba

Best for: Enterprise and public-sector organizations needing accessibility-first, large-scale multi-location platforms.
Kooba is an award-winning digital design and web agency founded in 2005 with offices in Dublin, London, and Berlin. They’ve built websites for several leading healthcare organizations including Bon Secours Health System, St Vincent’s Private Hospital, and Repromed.
Key features:
Specializes in large-scale website design for organizations with complex content, diverse audiences, and long-term digital needs.
Strong healthcare credentials with multiple hospital and health system clients.
Won Best Large Agency of the Year at the Spider Awards.
International delivery capability across three offices.
Pricing: Enterprise-tier budgets, typically €50K–€150K+.
Tradeoffs:
No publicly visible case study specifically demonstrating multi-location search or filtering with tools like Algolia or Mapbox.
SEO capability appears limited or partnered rather than in-house.
Enterprise and public-sector focus means their processes and pricing may be heavy for mid-market businesses.
3. Frontend.com

Best for: Complex UX research and product design, particularly for healthcare and medtech organizations building multi-location systems.
Founded in 1998, Frontend.com was one of the first studios in Europe to specialize in user-centered design. They’ve won Fast Company Innovation By Design Awards (Best UX 2018), the UX Awards Grand Prize 2017, and Interaction Awards Best Overall Concept 2018.
Key features:
Over two decades of UX design experience spanning finance, software, consumer, and healthcare.
Deep expertise in human factors validation for medical devices.
Fractional UX leadership available for organizations without in-house UX leads.
Research-heavy methodology with strong academic and clinical rigor.
Pricing: Consultancy-tier engagement, typically €30K–€100K+.
Tradeoffs:
Pure UX consultancy. They don’t build websites or handle SEO. You’ll need separate partners for development and search visibility.
Strongest in product UX (medical devices, software interfaces), less proven for multi-location web platforms specifically.
Higher cost per deliverable given research depth, which may exceed what’s needed for straightforward location finder projects.
4. Arekibo

Best for: Public-sector and enterprise organizations with complex, multi-stakeholder digital platforms.
Arekibo is a Dublin digital agency with 23 years of experience delivering platforms, experience design, and analytics strategy for Irish public-sector and enterprise clients. Their client base spans professional services, healthcare, financial services, travel, and education.
Key features:
Long track record with Irish public-sector and enterprise clients.
Analytics strategy capability, which is valuable for measuring multi-location performance.
Healthcare and life sciences experience.
Partners with organizations across travel and tourism, a sector with obvious multi-location needs.
Pricing: Mid-market to enterprise, typically €30K–€100K+.
Tradeoffs:
More generalist positioning. No specific multi-location search or filtering case studies surfaced in research.
Public-sector procurement processes may have shaped their methodology in ways that feel heavy for fast-moving commercial businesses.
SEO does not appear to be a core service.
5. Each&Other

Best for: Organizations that need deep, dedicated UX research and user testing before committing to a build.
Each&Other is an owner-managed UX design consultancy that has been operating in Dublin for 20 years. With a team of 17 primarily UX and UI designers, they position themselves as a “UX Centre of Excellence” focused on measurable business results.
Key features:
Pure UX focus with a team of 17 specialists, larger than most boutique consultancies.
Owner-managed for two decades, meaning consistent methodology and no revolving door of account managers.
Business results orientation, not just design for design’s sake.
Strong discovery and user testing processes.
Pricing: Mid-market, typically €20K–€80K+.
Tradeoffs:
No visible multi-location search case studies.
Pure consultancy: they design but don’t develop or handle SEO. You’ll need additional partners.
Smaller scope of services means you’re managing multiple vendor relationships for a multi-location project.
6. Friday

Best for: Organizations wanting combined UX design and digital marketing (SEO, PPC) delivered under one roof.
Friday is a multi-award-winning UX and digital marketing agency based in Dublin. Their service range covers UX/UI design, UX research, user testing, SEO, PPC, and AI visibility audits.
Key features:
Rare combination of UX design and performance marketing in one agency.
AI visibility audits, increasingly relevant as AI-powered search changes local discovery.
Multi-award-winning with strong creative credentials.
Content creation capability alongside UX.
Pricing: SME to mid-market, typically €15K–€60K+.
Tradeoffs:
Marketing-heavy positioning may mean UX is more of an add-on than a core specialty.
No specific multi-location search or filtering projects surfaced in research.
Broader service spread can mean less depth in any single area.
7. WONDR

Best for: International brands needing innovation-led UX with AI and emerging technology capabilities.
Working globally with headquarters in Dublin, WONDR collaborates with international brands, applying expertise across innovation, brand, UX, design, media, technology, and AI.
Key features:
Dublin HQ with global delivery capability.
WP Engine partnership demonstrates strong technical infrastructure credentials.
AI and neural network capabilities built into their service offering.
Innovation-forward positioning suits brands experimenting with new interaction models.
Pricing: Mid-market to enterprise, typically €30K–€100K+.
Tradeoffs:
Very broad service set. No demonstrated multi-location filtering or location search projects.
Innovation-forward positioning may mean more experimentation and longer timelines.
Less suited for businesses needing proven, repeatable multi-location patterns rather than blue-sky innovation.
What Good Multi-Location Search UX Looks Like in Practice
Understanding what separates adequate from exceptional helps you brief an agency properly and evaluate their proposals.
The Search Interface
The best multi-location search combines a text input (search by name, city, or postcode) with a map that updates in real time. Algolia handles the text search across your location index while simultaneously querying a geocoding API for places the user might mean. This dual-source architecture means someone can type “Dublin 4” and see both your branches in that area and a map centered on the correct location.
A sticky search bar on mobile keeps the input accessible as users scroll through results. This sounds basic, but many location finders bury the search field after the first interaction.
The Filtering System
Faceted search for multi-location businesses should cover services offered at each location, opening hours, specific amenities, distance from the user, and real-time availability. Nielsen Norman Group’s research confirms that a usable faceted search requires filter categories that are appropriate, predictable, free of jargon, and prioritized.
For mobile, full-screen filter modes work best when users need to make detailed selections (like filtering healthcare clinics by specialty, insurance accepted, and availability). The critical mistake to avoid: applying filters and not displaying them afterward. Users need to see what’s active.
Conversion Architecture
Each location page needs unique CTAs matched to that branch’s services. A clinic that offers physiotherapy should have a different primary CTA than one focused on GP consultations. Location finders should include advanced filters for services, hours, and amenities, maps that work properly on mobile with clickable directions, and booking integrations where applicable.
For businesses considering how revenue operations connect to their website, the location page is often where the gap between marketing visibility and actual commercial conversion is widest.
Location Page Content
Reddit’s SEO community is clear on this: don’t mass-create pages with only a city name swapped in. If content duplication is necessary across locations, add genuine local context to the top of each page. Technical debt on large multi-location sites compounds quickly, as one practitioner noted, and cleaning up hundreds of thin location pages after the fact costs far more than building them properly from the start.
The SEO Side: Why UX and Visibility Must Be Built Together
Multi-location search UX that looks great but can’t be found is a failed investment. The SEO architecture needs to be part of the initial build, not a Phase 2 afterthought.
Site Structure
Keep all location pages on the main domain in subfolders (yoursite.com/locations/dublin-2) rather than subdomains or separate domains. This consolidates domain authority and makes internal linking straightforward. Use structured data (LocalBusiness schema, FAQ schema, Service schema) on every location page and validate it with Google’s Rich Results Test.
AI Search Visibility
The shift to AI-powered discovery is accelerating faster than most businesses realize. With 45% of consumers now using ChatGPT to find local businesses, up from just 6% twelve months earlier, your location pages need to be machine-readable and semantically rich. Structured content, clear entity relationships, and comprehensive location data all feed these AI systems.
Understanding how AI is reshaping digital discovery is no longer optional for multi-location brands. It’s a parallel channel that will only grow.
Data Consistency
Duplicate listings and inconsistent NAP (name, address, phone) data across directories drive an estimated 50% of all local search ranking issues. Any agency building your multi-location search UX should also audit and clean your external listings, or at minimum flag the problem and hand off a clear action plan.
Businesses in the Google 3-Pack receive 126% more traffic and 93% more conversion-oriented actions than those ranked 4 through 10. The stakes of getting local SEO right (or wrong) for each location are high.
What to Expect on Budget and Timeline
Dublin UX agency hourly rates range from €90 to €160. For a full multi-location search UX project (strategy, design, development, SEO architecture, and testing), expect:
Startup/SME (under 10 locations): €5,000–€20,000 for a straightforward location finder with basic filtering.
Mid-market (10–50 locations): €20,000–€100,000 for Algolia or equivalent search integration, faceted filtering, booking flows, and SEO architecture.
Enterprise (50+ locations): €100,000+ for complex systems with real-time availability, multi-language support, extensive structured data, and ongoing optimization retainers.
Timeline varies significantly. A diagnostic-first agency will spend 3 to 6 weeks on research and strategy before design begins. Total project timelines for mid-market builds typically run 12 to 20 weeks from kickoff to launch.
FAQ
What is multi-location search UX?
Multi-location search UX refers to the design and technology that lets website visitors find, filter, and take action across multiple physical locations. It includes map and list interfaces, faceted filtering (by services, distance, hours, availability), real-time booking integration, and location-specific content. It sits at the intersection of UX design, search technology, and local SEO.
Why can’t a regular web design agency handle multi-location search?
Most web design agencies build brochure websites or basic ecommerce sites. Multi-location search requires specialized tools like Algolia for geo-search and Mapbox for mapping, plus an understanding of faceted navigation patterns, real-time data integration, and location-level SEO architecture. Without this experience, agencies tend to default to simple map embeds and address lists that don’t convert.
How much does a multi-location search UX project cost in Dublin?
Based on current Dublin agency rates, expect €5K–€20K for basic implementations, €20K–€100K for mid-complexity projects with integrated search and booking, and €100K+ for enterprise-scale builds with real-time systems and ongoing optimization. Hourly rates for Dublin UX agencies range from €90 to €160.
Should location pages be on subdomains or subfolders?
Subfolders, consistently. SEO practitioners and community consensus on Reddit strongly recommend keeping location pages on the main domain (e.g., yoursite.com/locations/dublin-2) to consolidate domain authority. Subdomains and separate domains split your authority and create unnecessary technical complexity.
How does AI search affect multi-location businesses?
Significantly. 45% of consumers used ChatGPT to find local businesses in January 2026, up from 6% just a year earlier. Multi-location businesses need structured data, clear entity relationships, and semantically rich location pages to appear in AI-generated answers. This is a parallel discovery channel that’s growing fast.
What tools are best for building multi-location search?
Algolia + Mapbox is the emerging standard for custom location search experiences. Algolia handles geo-search by processing coordinates alongside text queries in milliseconds, even across millions of records. Mapbox provides the mapping and geocoding layer. Together, they power the kind of dual-source search architecture that lets users search by name, city, or point of interest simultaneously.
How do I measure if my multi-location search UX is working?
Track location page visits, search-to-click rates, filter usage, booking completions (or enquiry submissions) per location, and bounce rates on location pages. Connect these to revenue using analytics and attribution tools. The best agencies will set up reporting that ties organic traffic at the location level to pipeline and commercial outcomes.
What’s the biggest mistake businesses make with multi-location websites?
Creating thin, duplicate location pages with only the city name changed. This harms UX (visitors get no useful local information), risks Google penalties, and wastes the SEO potential of each page. Every location page should contain genuinely unique content: local context, specific services offered there, real staff details, and unique CTAs matched to that branch’s capabilities.
Finding the best agencies for multi-location search UX in Dublin means looking beyond generic UX portfolios and asking for proof of the specific technical and strategic work this problem demands. The agencies profiled here represent the strongest options across different specializations and budgets.
If you’re running a multi-location business and your current website isn’t converting local search traffic into bookings, enquiries, or revenue, the gap is almost certainly in your search UX and location architecture.
Book a free consultation with CSM Agency to discuss your multi-location search UX project.